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Job Opening: Account Manager










Who we are:


Remember the last time you opened a bottle of a cold beer after a hard day’s work or a refreshing nice-tasting bottle of soft drinks or a bottle of our world-renowned fish sauce – a must-have in every household’s kitchen in Vietnam, well it was probably made by us.


O-I BJC Vietnam Glass Limited is a leading glass container manufacturer in Vietnam, which is jointly owned by Owens-Illinois Incorporation (O-I)- the world's largest glass containers manufacturer; Berli Jucker Public Co. Ltd (BJC) -Thailand’s leading commercial conglomerate; and Saigon Beer Alcohol Beverage Company (SABECO).


With one furnace and four production lines, the company has an annual production capacity of nearly half a billion returnable and one-way premium glass containers for Vietnam’s beer, soft drink, food, wine, spirits, and pharmaceutical products.


From engineering and manufacturing to brand development, design, and innovation, we are dedicated to providing unique solutions to exceed our customers’ expectations and fuel consumers’ desire for top quality. The sustainability and premium nature of glass makes it a desirable choice among key stakeholders such as consumers and customers versus other packaging materials.

Grow your career with us? Join our Life in O-I BJC Vietnam.


Your role:

As the Account Manager, you will be responsible for delivering profitable growth with designated accounts through the articulation and delivery of superior value propositions, new product development, strategic pricing, and utilization of effective prospecting and strategic selling skills.


Key accountabilities:


Customer relationship management

  • Develop solid multi-level, cross-functional customer relationships and secure strategic alignment, to promote O-I BJC VN glass as the premium, best total value packaging supplier.

  • Identify customer needs and drive opportunities in line with O-I BJC VN business strategy, category, portfolio, and investment plans.

  • Execute customer contract process, including negotiating the contract, obtaining required approvals for all new or amended contracts, finalizing contract documentation, and monitoring implementation of all obligations by all parties under the contract.

  • Serve as the primary customer contact for all business issues, including significant technical and supply issues.

  • Strictly follow the company policy on Customer Database and Relationship Management.

  • Conduct regular internal and Account Plan reviews to ensure plan to objectives delivery are in alignment and propose strategic changes in event of misalignment or diversion due to valid reasons.

  • Lead the O-I BJC VN team to solve customer complaints (product and services) in the context of maintaining ongoing supply and profitability of the business.

  • Act as final gatekeeper for customer’s collection and/or bad debt after credit control and Customer Services as per company procedure.


Revenue and Margin Growth

  • Develop and maintain a deep understanding of customers’ overall business (competitive environment, growth strategy, productivity, profitability)

  • Review of customers and products against the strategic pricing and contribution targets and address anomalies - and has a proposal for improving sales volume, revenue, and margin in alignment with the Marketing Plan

  • Achieve monthly, quarterly, and annual sales volume, revenue, and margin targets for the designated accounts.

New Business Development with the designated accounts

  • Identify profitable new business opportunities at existing accounts and manage projects to completion to the satisfaction of the customer

  • Ensure detailed brief and effective liaison between design, marketing, pricing, supply chain, QA/QC, and production personnel both internally and externally

  • Propose a plan for the new product development and implement the approved plan


New Business Development within the designated segment

  • Identify new business opportunities in the designated segment

  • Propose pricing and negotiation plan to win new business

Market Intelligence & Forecast insurance

  • Provide the direct Line Manager with accurate relevant market intelligence in a timely manner

  • Translate the market intelligence into recommendations and contribute to the development of business strategy together with the direct Line Manager & other relevant parties.

  • Develop and maintain accurate monthly, quarterly, and annual rolling forecasts working in liaison with Demand Planning

  • Monitor, update shifts in demand, and work to ensure supply issues are identified and effectively resolved in conjunction with relevant parties


Requirements:

  • Bachelor’s Degree in Business Administration, Economics, or relevant fields

  • Minimum 3-year experience in B2B Sales or B2C Account Sales background

  • Experience in Packaging/Food & Beverages/Industrial products is a plus

  • Sound knowledge and skills in new customer development, account management

  • Excellent communication, presentation, negotiation, and people influencing skills

  • Strong customer and consumer insights

  • Analytical and ability to think strategically

  • Sound financial and commercial acumen

  • Excellent organizational skills; problem-solving skills


O-I BJC Vietnam is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.


This is a great opportunity to join a friendly management team and grow your career from an expanding international company. If it sounds like you, don’t hesitate to apply. To apply, please send your resume to recruitment@o-ibjc.com.



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